(New here)

I have an Ove decor stall shower from Costco, beautiful product but the door keeps slowly sliding out of alignment no matter how many times I tighten and retighten the screws. It's VERY heavy 1cm tempered glass. I have emailed ove twice and gotten zero response. Any ideas, it's getting a little fragrant around here with not being able to use the facilities.

Thanks in advance,