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Thread: What the???

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  1. #1
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    Default What the???

    I found myself at the Evil Orange today in an attempt to price some materials. Easy task, right? Well, no, it's Evil Orange, nothing is easy OR quick there.

    So anyway, I need myself some good old CDX plywood. I walk in the door, right to the plywood bay and what do I find but "RTD Sheathing-syp". CDX is not to be found. So I look at the stamp on the plywood to try and clear things up ... um, yeah, that helped ...

    First question is what is "RTD Sheathing-syp" (description on the shelf tag)? Second question is what is "PRP-108 HUD-UN-40" (part of the stamp mark on the plywood)?

    I've yet to start my Google odyssey in search of these answers, just thought I'd post them to the TOH guru's first and maybe vent a little at the futility of shopping at Evil Orange.

  2. #2
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    Default Re: What the???

    Quote Originally Posted by YukYuk View Post
    Not sure if you might have made a typo or a scribble error, if it was an M as in PRP-108 (voluntary) HUD-UM-40.
    Yes, that was an unfortunate typo the "N" should have indeed been the "M" that you suspected. HUD-UM-40 is the correct stamp mark. Sorry about that.

    Quote Originally Posted by YukYuk View Post
    I'm of the opinion that the only way to defeat these big box dumping grounds is to boycott them completely.
    Exactly, for the very reasons you stated. IMHO, "selection" isn't 10 boxes of the very same item on a shelf, it would be 10 different items. It would be helpful if the item had a shelf tag to begin with, and more importantly if that shelf tag had any identifying marks to correlate it to the item on the shelf. This is not exaggeration, while I was there yesterday, I needed pricing on about 12 items. Of those 12 items, at least half of them did not have shelf tags. I wanted a price on paint - the absolute cheapest can of garbage they carried (for the purposes required this is more than sufficient and in other circumstances I wouldn't dream of even looking for paint at Evil Orange ). I found the paint aisle, no problem, I even found the $8 a gallon garbage I was looking for. Curiosity got the better of me and I wanted to know if they carried the same garbage by the 5 gallon bucket. Their master paint mixer guru couldn't even find the product on the shelf, let alone the computer to verify that they were no longer going to carry the larger quantity, but continue the smaller one.

    As a general rule, I avoid/boycott big box stores. Like I said, curiosity got the better of me as to whether or not they'd beat material pricing that I'm already paying from better bonefide resources. Anyone want to hazard a guess as to the outcome? Sure, I could save about $2.25 a sheet on the plywood, though who knows if it's of the desired quality or how long it will be available considering it's "leftovers" that they're trying to unload. When you add on the $65 delivery fee REGARDLESS of how much you spend, that $2.25 savings just flew out the window, along with the added time spent dealing with inept sales people and an inefficient check-out process.

    Here is the final tally of my efforts yesterday. Evil Orange 0, new supplier 90, current supplier 10.

    Evil Orange is just too big of a hassle to even think about dealing with.
    New supplier can get me 90% of what I need and deliver it to my door at no extra charge.
    Old supplier can maintain the 10% of the tidbits that the new supplier can't handle, requiring one trip per month to handle my needs.

    Bottom line, the company with the best product and service is winning. As a relationship is developed with the new supplier I intend to hit him up for all my trinket needs. I'm willing to pay more for products when the service backs them up AND the establishment appreciates my business. I make it quite clear to my suppliers how much they make my life easier, how much I appreciate that, and how much time it saves me to "one stop shop" with them. It all adds up to a mutually beneficial relationship, and the best part is, everyone is enjoying the personal interaction and business at the same time.

  3. #3
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    Default Re: What the???

    Yes, the box stores have truly ruined what used to be an industry of excellence. That is not to say that some more "professional" level suppliers have been a complete joy to deal with, just that finding a one stop shop that is actually a one stop shop, a place that is a joy to shop at, and caters to both the professional and the homeowner is a much harder commodity these days.

    Thank you Sam Walton, Home Depot, and Lowe's for lowering the bar of excellence and expectations.

  4. #4
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    Default Re: What the???

    asc,

    Menard's is what we've had here for the last 20 years or so. "Small-ish" sized store as borgs go. It's been "okay"......generally speaking....but still the same old cart yer stuff. Argh. At least some of the employees know one end of a hammer from the other. Some don't.

    Example......which I think I related here before. Went in one day to see if perchance they had a motor pulley. Not holding my breath, but it was a Sunday and everyone else was closed. Didn't see any. 25 YO guy employee wanders up and asks if I'm finding what I need. "No, not really. I need a motor pulley." "Right over here", says he. He points to the come-along selection. !!!! Says to "just tie it off to a tree limb and hoist away on that car motor." When I explained that is not what I need and proceeded with hints like "V-belt" , 5/8" motor shaft, etc.......plus gestures indicating size .........his eyes glazed over. Had NO idea what I was talking about. (God help us all. <G>)

    To get to a Lowe's or HD, I gotta drive 40 miles....one way. Get to those once a year anymore, tops. The thrill is gone, if ya know what I mean. $3.25 gas to go look at what I can already buy here....for less or 1% more. Yeah, that's profitable.

    However, last summer Wally World and Menard's broke ground here for larger stores. Well over 40 acres between the two of 'em. The new WW is a super-center. Ugh. It's a city unto itself. It opened the doors about 6 weeks ago and I haven't been in yet. But the 8 acre parking lot was absolutely jam-packed with cars for a month. Truely relentless stream of traffic. I think folks used the grand opening as a mid-winter form of entertainment. I took roads around that area whenever possible to avoid all the traffic.

    The new "Big Menard's" is right next to the WW. Conjoined parking lots. It's supposed to open next month, IIRC. Oh, joy.
    Last edited by goldhiller; 03-05-2008 at 03:46 PM.

  5. #5
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    Default Re: What the???

    Notice to all earthlings..........

    Resistance to the borg is futile. Yield now or suffer more.

    Be sure to visit our free lobotomy center located next to the customer dis-service counter. Satisfaction guaranteed. Just ask our employees.

    Seriously though.......I gotta admit that the borg is the last place I'd care to work. ( I think I'd sooner operate a septic suckin' service ) Everyday would be an endless stream of questions from patrons who have no clue about what they're doing (except maybe what they saw in a 5 minute segment on a TV show) and expect/wish you to impart all the knowledge & skills they need .......into their noggins .....magically. (Where is Spock when you need him?) I think I'd go hide in the bathroom stall, too.

    All the carting of materials thru the store is totally freakin' absurd..........and highly aggravating. It drives contractors away. Does me anyway.

    And the last thing I wanna do is walk a 1/4 mile thru the parking lot to enter a 40 acre store where I can then spend hours wearing out shoe leather to locate what I need.........if they even have it. No thanks. I'd sooner spend my life doing something productive. Big box is basically only for emergency situations when the other suppliers are closed.

    Oh.....and make sure to secure your truck well before ya start out on that epic shopping journey or you'll stand a fair chance of finding your tools lifted by meth-heads when you return........if said big-box is located in a medium to large metro area. (and that's where 95 % of them are)
    Last edited by goldhiller; 03-05-2008 at 11:04 AM.

  6. #6
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    Default Re: What the???

    Quote Originally Posted by asc2078 View Post
    Finally, on my last trip back to my vehicle, we discovered that they had once again, credited me back more than they owed me. After wasting over an hour with this nonsense, I decided the heck with it. They owe me more than this for all of my time they have wasted. I simply gave up and drove away.
    As long as the overage is in your favor - it isn't worth the hassle to argue, and as you said, it's the LEAST that they owe you for wasting your time.

    I never take an opened package from the shelf for the very reason you mentioned. Besides the likelihood of being defective, are all the parts, pieces, trinkets, and baubles still in there, or did the guy who returned it leave those back at the job where he opened it? Then you've got the folks who don't put stuff back where it belongs, so instead of grabbing the 99 cent cover plate, you got the one from the box next to it that is identical in every way EXCEPT that it's $2.35! And remember back when I mentioned that you'd be lucky to find a shelf tag with the price of the item even if you could correlate the item markings with the tag markings? Your adventure in returnland reminded me of their hideous indecipherable register receipts.

  7. #7
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    Default Re: What the???

    On the other side...
    I worked at HD and Lowes part time a few years ago. I'm a retired cop and figured what the heck, get out, make some extra moola. I worked at HD first, in the Electrical Dept. for $10 an hour. I lasted 3 months. I know very little about electricity except that it makes things bright and it can hurt you. I will say that that particular HD treated its employees like crap. I have never seen such a downtrodden, depressed group of people in my life. I feel very bad for them, some of whom were nice people.
    Then I went to Lowes, working in the Plumbing Dept. I know less about water than I do about electricity. But, Lowes did treat the employees better. I only lasted two months - I caught a thief (an employee) ripping them off for $670, and I turned him in. Well, they told him that I turned him in and he started busting my chops, so I quit (I didn't want to end up in jail). He is still there. Again, some good people work at these places, but they are not good places to work. I swore I'd never shop at either again, but I will admit I've been back to each. Both of these places do have some knowledgeable, helpful people in certain areas, but you have to know where to look for them, and what their work schedule is.

  8. #8
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    Default Re: What the???

    Love this thread. ROFLMAO! Too funny. And really appreciate everyone's contributions.

    I had to yank a client's wooden exterior door a couple days ago to strip and refinish both sides. This is not their main entrance and so it's not a big deal for them. But I gotta plug the hole with something even though there's a nice storm. Don't have any spare sheets laying around right now, so go to Menard's to acquire a sheet of rigid foam insulation. Find some 1 1/2" sheeets, but no price anywhere to be seen. Grab an employee (about 30 YO) and he goes to the closest puter to query. In the search field he types .....insolation. Hits the enter key. No results. Looks puzzled. I point out that he mis-spelled the word. "Oh, yeah". Types again......insalation. Same result. I bite my tongue. He grabs his phone and calls another employee. "How do you spell insulation?" (Hey fella, ask me, I know. ) He hangs up and mumbles something to himself, then reaches for the keyboard again. This time he types....foom. I correct him and so he then tries......foam. Took ten minutes, butI finally got a price. All the while there is a huge freakin' sign on the wall right over his head that says......FOAM INSULATION.

    BTW, we aren't "customers" at Menard's......we are "guests". "Guest needs assistance in electrical department." Give me a freakin' break. I ain't your guest...I'm just a shopper lookin' for materials. If I was your guest......... you'd best be offering me something to eat, something to drink and a Lazyboy to digest in. "Guests" at our house don't come to spend money and go home with purchased stuff.

    As far as big-box "previous shoppers" giving you the shaft by returning goods for a refund.....that aren't what they oughta be......

    A few years back we were involved in a very extensive woodwork refinish job while the clients were gone to Germany for three weeks. Everything had to go just so or we (3 of us) weren't going to make it by the time they returned. Cleaning, recoloring mucho woodwork and then clear-coating with nitro-cellulose lacquer. One day we're shooting nitro over what we'd managed to prep & recolor the day before by 9 PM. Am out of lacquer thinner by mid-morning and so run out to Menard's to grab a couple gallons. (It's a bit closer than Sherwin-Williams) Return and mix up more nitro. Spray away. I later look back on what I'd shot about two hours prior and it all has the sugar-frosted flakes appearance. Moisture is getting in the nitro somehow. It isn't humid at all, so that isn't the cause. We break for noon and decide to test my suspicions while we chow. Pour some of that new lacquer thinner into a shallow jar lid and wait. Sure enough, all the LT evaporates, leaving a layer of pure water behind. Someone had used some of the LT, then refilled the gallon can with water and returned it for full refund. That little stunt cost me about $500 in restripping, recoloring and re-nitro. If I find that perp......it's hang 'em high time. I won't buy any more solvents at a big box....ever.

    (Yes, we made it in time. I finished all the final clean-up and everything was sparkling spic and span...... 2 1/2 hours before they returned home. Yikes! <G>)
    Last edited by goldhiller; 03-10-2008 at 11:34 PM.

  9. #9
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    Default Re: What the???

    Quote Originally Posted by jkirk View Post
    anyhow, my only other fear, everyone elses complaints might overload the toh server and crash it do to an overload
    As much as I love TOH and wouldn't want to see anything detrimental happen to it, overloaded servers would be a small price to pay to get folks to quit shopping at Evil Orange. Of course, pigs will have learned to fly and we'll have world peace by that time so it would be a moot point anyway.

  10. #10
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    Default Re: What the???

    I found a complaint forum a few weeks ago that said that EO tosses all their scrap lumber, old cabinet displays, etc and forbids the employees, transients, or anyone else from dumpster diving. Sad to know how much waste goes to the landfill when it could find a home somewhere else.

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