A plumber installed a hotpoint hot water tank for me and I had a few questions regarding the installation.
1) Is Hotpoint a good hot water tank? or is it a cheap one?
2) There are not any "legs" under the tank, it sits right on the ground. Is this correct? I have never seen a tank sit right on the ground.
3) the gas chimney flows up out of the tank about 4 inches, then down hill for about a foot and it drops about 1.5 inches then into the masonry chimney. Is it ok for a chimney to go downhill?
4) the connection from the tank to the copper lines leaks and my whole basement floor is wet.
Im not very happy with the installation and want to know some facts before confronting the company.