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  1. #1
    Join Date
    Feb 2013
    Location
    New York
    Posts
    4

    Question water heater

    Brand: State Select gas water heater 40 gallon,
    Model # PR640XCVIT & Serial # F06A000549

    The water heater locks, and doesn't heat the water.

    UNIT IS LOCKING (not heating water)
    **lights A & B turn on...(which means system is lockout) -
    there are 4 solutions on the trouble shooting-
    1- gas is off or too low to operate
    2- hot surface igniter not positioned correctly
    3- low voltage to the water heater
    4- electric polarity to unit is incorrect

    The unit have been working over five (5) years, never had issues till know. I have to disconnect and reconnect the water heater, which heats the water for a couple of hours, then it locks again (no hot water); have been doing this since December.

    I hope is clear

    Thanks
    Last edited by 717logan; 02-09-2013 at 04:15 PM.

  2. #2
    Join Date
    Jul 2010
    Location
    SoCal
    Posts
    6,762

    Default Re: water heater

    I read your posting twice - and still can't tell what you are writing about.

    Can you re-write it more clearly, more accurately and more precisely?

  3. #3
    Join Date
    Dec 2007
    Location
    Tennessee
    Posts
    1,791

    Default Re: water heater

    Is it an electric water heater or a gas water heater? What brand.

  4. #4
    Join Date
    Feb 2013
    Location
    New York
    Posts
    4

    Question Re: water heater

    Quote Originally Posted by keith3267 View Post
    Is it an electric water heater or a gas water heater? What brand.
    Brand: State Select gas water heater 40 gallon,
    Model # PR640XCVIT & Serial # F06A000549

    The water heater locks, and doesn't heat the water.

    UNIT IS LOCKING (not heating water)
    **lights A & B turn on...(which means system is lockout) -
    there are 4 solutions on the trouble shooting-
    1- gas is off or too low to operate
    2- hot surface igniter not positioned correctly
    3- low voltage to the water heater
    4- electric polarity to unit is incorrect

    The unit have been working over five (5) years, never had issues till know. I have to disconnect and reconnect the water heater, which heats the water for a couple of hours, then it locks again (no hot water); have been doing this since December.

    I hope is clear

    Thanks

  5. #5
    Join Date
    Dec 2010
    Location
    Houston Texas
    Posts
    2,969

    Default Re: water heater

    Maybe the exhaust is blocked?

    When was the last time the crud was flushed out of the HWH?

  6. #6
    Join Date
    Feb 2013
    Location
    New York
    Posts
    4

    Question Re: water heater

    Thank you

    The exhaust is not blocked, we check

    What is the crud & how we could flushed it out of the HWH?

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