Poll: Should the Home Warranty Company Pay for Air Handler?

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  1. #1
    Join Date
    Sep 2011
    Location
    Chicago Land, IL
    Posts
    5

    Question Airhandler and Home Warranty

    We have been having an issue with our air handler in the attic. Since we have a hot water furnace, I guess this is a good place for it other then the extra summer heat.

    Well the repair person stated that that condenser (outside unit) has a leak. They put in a clame with the warranty company and they aggreed to replace it. Great was my thought. But due to US government changing rules on refrigerents used. We can't get a external unit to replace our failed one. So now the Home Warranty company wants us to eat the cost of the attic air handler.

    So my question is for the community. Is this my problem or theirs. They state they are only responsiable for the failed unit but it sounds like they are picking the cheaper item and letting us pay for the $2500 unit while they only have to pay $700.

    What is the community's thoughts on this? I say it is their problem for they choose to replace the one unit so they should have to pay for both. I have been reading the warranty but I can't see anything so far that states they would have to pay for both units.

    Thanks for your thoughts!

  2. #2
    Join Date
    Sep 2011
    Location
    Chicago Land, IL
    Posts
    5

    Smile Re: Airhandler and Home Warranty

    I forgot to state. If anyone has any past history on how you got your home warranty company to pay for something like this or suggestion on how to state it please feel free to let me know.

  3. #3
    Join Date
    Jul 2010
    Location
    SoCal
    Posts
    5,084

    Default Re: Airhandler and Home Warranty

    Home warranty companies are in business to collect policies, not to pay claims.

    A small claim court filing will resolve the issue. Go to you nearest court and file it ASAP.

  4. #4
    Join Date
    Jul 2009
    Location
    Northeast
    Posts
    661

    Default Re: Airhandler and Home Warranty

    Small Claims are just what they say they are "Small". I don't know what the Small Claims courts cover in the State you live in but in MA. it only covers under $2000.00, check anyway, your State may be higher, Good Luck !!!

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