Re: TOH Magazine Price Check
Your were treated according to the existing business model.
First, magazines always had 2 pricing tiers - new and current subscribers. I won't get too much into the marketing concepts around new customer acquisition vs. existing customer retention, but it is an universal approach.
It is the same for local & national newspapers -- example - $119 for 1st year of the Wall St. Journal, then it doubles to $250+ with a renewal. You can try scamming (or more politely, bypassing) the system by not renewing and then enter a new subscription (different name, same address).
The other point is customer service, which has been outsourced to call center factories - - they are not paid by magazine publishers to give you this high touch service; the average rep is taking calls for dozens of separate magazines and products of 3rd party manufacturers, etc. They would have done their job if they were not rude, and executed instructions like account status, register your complaint, etc.
American Express is considered to provide consistent customer service, but do you want to pay $75 for a basic charge card, and their other fees to get this service.
Late last year, I subscribed to Mike Holmes' magazine (published in Canada, which he just brands, and probably sees it at the same time as subscribers). After paying strong Canadian $ with my weak US $, I think I received about 4 out of 8 issues. Now, that's a problem, and not the 2 tier pricing you are facing.